Privacy Policy

Introduction

At Eleven Up Sports, we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

By using our services, you agree to the practices described in this policy. We recommend that you read this policy carefully.

Data Controller

The controller of your data is Eleven Up Sports, located at C. Saavedra, 7, Oficina 3, Gijón, Asturias, Spain. You can write to us at info@elevenupsports.com.

Information We Collect

How We Use Your Information

• Provide and improve our sports scholarship services
• Communicate with you about our programs
• Process requests and inquiries
• Send relevant information about educational opportunities
• Comply with legal and regulatory obligations

Legal Basis and Purpose

We process the data you send through the contact form to answer your inquiry, assess your sports and academic profile and offer you a scholarship proposal. The legal basis is your consent, which you give by ticking the acceptance box before submitting the form. We store the date and time of that consent.

Minors

If you are under 14, the form must be submitted by your parent or legal guardian, or with their authorization. When we detect that the athlete is under 14, we will contact their legal guardian.

Sharing Your Information

We do not sell your personal information. We only share your information in the following circumstances:

• With partner universities and educational institutions (with your consent)
• With service providers who help us operate our business
• When required by law or to protect our rights

Data Processors and Transfers

To receive and manage your data we use providers acting as data processors: Netlify (website hosting and form reception) and the server hosting our internal CRM. Some of these providers may process data outside the European Economic Area, always with the appropriate safeguards required by the GDPR, such as standard contractual clauses.

Data Retention

We keep your data while we maintain a relationship with you or until you request its deletion. After that, we keep it blocked for the legal limitation periods of possible liabilities.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website:

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

• Access your personal information we hold
• Rectify inaccurate or incomplete information
• Request deletion of your information
• Object to processing of your information
• Request portability of your data
• Request restriction of the processing of your data

You can also withdraw your consent at any time and lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

Contact

If you have questions about this Privacy Policy or want to exercise your rights, you can contact us:

Changes to this Policy

We may update this Privacy Policy occasionally. We will notify you of significant changes by posting the new policy on our website with a new 'last updated' date.